Impersonator received and accepted my transfers

[Alabamaworley5]

Impersonator received and accepted my transfers acknowledged she was not the intended recipient in PayPal chats with me, she accepted the transfers, agreed in the chats to refund my money, then only sent back $20 out of the 3 separate transfers, totaling over $1000 then blocked me. I sent refund requests for each transfer which ultimately got cancelled. In the PayPal chats she explicitly admits that she was not the intended recipient, that she did accept the transfers, and more than once assured me that she would refund all the money sent. The chats were all made and are still logged & available on my PayPal account, what can I do to help get my funds repaid given her admission that she indeed was not the intended recipient & stating that she will return my money. Can anyone help, can PayPal review the chat history and somehow make her return my money as she stated?

[PayPal__Jyoti]

Hello @Alabamaworley5  

Welcome to the PayPal Help Community and thanks for posting here!

I do understand your concern regarding the safety of your PayPal account. The security of your account is extremely important to us. PayPal has an extensive system of security protocols and controls in place to ensure a protected system for it's users. If you feel that an unauthorized party is trying to access you account or is in possession of your personal data, call us immediately and report it to our team. We can temporarily freeze your account while we investigate the incident. You can reach out to our Customer Support Team by accessing the link given www.paypal.com/cshelp/contact-us .

Hope this information helps,
Jyoti

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