If I close a dispute can I reopen a new one if no delivery is done?

svisniski
New Community Member

I have a dispute going with my seller, they want me to cancel the dispute if i do and the seller does not get me the puppy can I start a new dispute? 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@svisniski 

 

If you had to close a case to get a refund then it would be pointless opening one.
NEVER close a dispute / claim until you have a refund.
If the seller issued a refund then that would close the dispute automatically.
If he doesn't escalate to a claim.
Do not close it or he can ignore you and you can't open a second dispute OR re-open a closed one.


Advice is voluntary.
Kudos / Solution appreciated.
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