I would like to take back dispute. refund, and close the case. I dont want to peruse it

sam9s
Contributor
Contributor

I want to take back the disputer and refund. I accidentally responded negatively to the dispute now, its gone to the next level, and now I fell for such small 4,5 USD amount there is nothing much to dispute and I want to refund and close it ...... how can I do that

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PayPal_JonK
Moderator
Moderator

Hello @sam9s,

 

Welcome! I'm sorry to hear you're running into some issues with a recent dispute. Normally, you should have the option to "Issue a Refund" in that specific case in your Resolution Center. If you don't see that option, I would recommend reaching out to our Customer Support teams to see what options may be available. They can be reached by clicking Contact at the bottom of the PayPal website. They're also available through Twitter direct message or Facebook instant message. 

 

Good luck with this case and all future sales,

 

 - Jon K


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