I won the unauthorized case but i'm not get my money back

BelanHalim
New Community Member

I have apply unauthorized access case, I won the disputed but I don't get my money, when i asked to customer service they said if the decision made is Accidentally by Relalted team ?

 

What Happen with related team on Southeast Asia Team work. They Stupid Or always make a problem.

You can check this Screenshot from my Resolution Center Case. You can check my report ID. 

The related team on Southeast Asia is [Removed]. They Don't good at work.

 

 

IMG_20241106_173408.jpg

 

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