I won a Case but PayPal refuses to pay me and I don't know what to do

neo36
Contributor
Contributor

I really need help! I have won a case where I have been scammed (more than 650 USD) and PayPal has never refunded my money. They don't give me a response from the message center! I have made a claim (and it seems that they are the same people who respond to me) they tell me that they can't do anything and that I will not receive my money. They simply respond that it is an error on the platform that has deemed both parties the winner but that I do not receive the money. Is this possible? Who can I complain to? I keep seeing in my account that I have won the case and my money has not been returned. I can't take that loss I really need it.

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