I was been charged the second time instead refund

[Yiwei1]

Hello

Instead refund, My credit card was been charged the second time. I requested a refund, and PayPal did go through it, and it shows refunded and closed the case. Now on PayPal, it shows money has been returned but on my credit card online bank it was been deducted again from the same seller instead got a refund!

[kernowlass]

@Yiwei1 

You would need to query that with customer services?

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).