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Hi, I think I've just been hacked. I got an email saying I've added a [removed] to my account (which I didn't do), and also enable 2 factor authentication (which I didn't do).
Further, now I can't seem to login with my paypal email to change my password 😞
Any advice on what I should do next? Thanks so much for your wisdom!
Gil
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Thank you for your posts.
I am so sorry to hear what has happened. I know this must be concerning. To get this sorted, I would suggest you contact our Customer Support as soon as possible.
They can assist you with re-securing your account, and reporting any unauthorized activity. To contact us, simply click here. Alternatively, you can contact us via Facebook https://www.facebook.com/PayPal or Twitter @AskPayPal.
I hope this helps!
- Rachel
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Sorry, I got hacked and called the number before I read the warning about no calling any number on the screen. I was able to change my password before being locked out of acccount. I can get on Paypal with phone but not computer. I know this didn't help but am looking and if I find anything else I will post.
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Thank you for your posts.
I am so sorry to hear what has happened. I know this must be concerning. To get this sorted, I would suggest you contact our Customer Support as soon as possible.
They can assist you with re-securing your account, and reporting any unauthorized activity. To contact us, simply click here. Alternatively, you can contact us via Facebook https://www.facebook.com/PayPal or Twitter @AskPayPal.
I hope this helps!
- Rachel
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Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
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