I tried to report an issue paypal answers "something went wrong on our end"

[Clauetta]

I tried sefveral times to report an issue, in the morning, afternoon, now but I always get this error. 

How can I proceed? How can I let them know that the buyer protection process is not working?

[kernowlass]

@Clauetta 

Try clearing your cache/history.

Try another browser or device.

If using the app try the website.

If all fails then.......

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[PayPal_Sean]

Hello @Clauetta,

We're sorry to hear you are having trouble reporting an issue to PayPal. 

If you are experiencing difficulties when attempting to access your PayPal account, please try clearing your cache and cookies or try using a different internet browser to access your account. If you are attempting to log in through the mobile app, please try uninstalling and reinstalling the app to see if this helps to resolve the issue.

If an issue persists, for safety and security, please contact our customer support team via Facebook - https://www.facebook.com/PayPal/, Twitter - @AskPayPal, chat or phone.

I hope this helps,

- Sean