I sent the wrong IC photo

Nora_Needs_Help
Contributor
Contributor

So PayPal wanted to verify my identity. So I put my IC photo. But unfortunately I accidentally made a mistake. I put the wrong photo. I tried to contact help center but since I've contacted them once, I have to wait 90 days which is a problem. Can someone help

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Nora_Needs_Help 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





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