I received this email. help

photographer1mi
Contributor
Contributor

I received this email but have never used PayPal. Order Confirmation Order Number: wJAAy-lpg3fY-0334 Hi Michael, thanks for your order! Weâ?Tll get it to your doorstep as soon as possible! You'll get a shipping notification once your order has left our shop and is on the way to you! For any assistance, ring us o[Removed. Phone #s not permitted] Shipping Information Michael [removed] My email is here Express Shipping BTC Mining Item Number: 2722591 Price: $727.27 Qty: 1 Total: $727.27 Billing Information Michael [removed] My email is here Payment Method: Checking account Order Summary Subtotal: 727.27 Shipping: $0.00 Total: #CUSTOM$# Questions About Your Order[Removed. Phone #s not permitted] Thank you Sharolyn [removed] Cox [removed] Unsubscribe

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kernowlass
Esteemed Advisor
Esteemed Advisor

@photographer1mi 

 

If its a spoof then NEVER USE ANY LINK OR ANY PHONE NUMBER.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

Also if they ask you to call the number in the email then it would be fake paypal agents trying to scam you for money to 'fix' something. 

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email / download an attachment OR phone them on a number in an email, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


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2 REPLIES 2

CodeE421
New Community Member

Search Michael [removed]. Dude just took my unemployment and spent 350 on my PayPal. Have his name all over my paperwork and possibly device he used to do it..

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@photographer1mi 

 

If its a spoof then NEVER USE ANY LINK OR ANY PHONE NUMBER.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

Also if they ask you to call the number in the email then it would be fake paypal agents trying to scam you for money to 'fix' something. 

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email / download an attachment OR phone them on a number in an email, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


Advice is voluntary.
Kudos / Solution appreciated.
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