ReG'day artical Id 33XJP577528701000931504 FROM yI tONG RETURN ADDRESS IS PO BOX [Removed] NSW [Removed] SENT TO Robert [Removed] parcel Woolworths Chermside parcel locker # 1012122174
[Removed] Webster Road [Removed] Qld [Removed]
I do not remember what I ordered BUT IT WAS NOT A RING HOLDER
"PLEASE EXPLAIN" before lodging a complaint with the Authorities
I had the misfortune to order from a foren name seller with the same result I ordered a Lasor engraver got 2 drill nibbling tools
How do I open a dispute with a seller when a purchase goes wrong?
You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if: •You don’t receive the item OR service •You receive an item but it’s significantly different than the description or you receive a totally different product.
By opening a dispute, you can communicate directly with your seller to work out a problem transaction.
If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. Paypal will review the claim and decide on reimbursement.
These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.
To open a dispute: 1.Log in to your PayPal account. 2. Click on the transaction and use the resolve a problem option at the bottom of that details page.
Note: •Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received •Where an item has not been received, please ensure you have given the seller enough time before opening a dispute
Do not close the dispute until you have a refund or your item. If a seller states that they can't refund until you have closed the dispute don't believe them. Escalate the dispute to a claim within 20 days (before it times out), if you need Paypal to get involved.
If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will issue a chargeback.
Advice is voluntary. Kudos / Solution appreciated.
