I purchased a dance costume and she asked it to be sent friends and family. Ive never received it

Paulaq
New Community Member
Purchased a dance costume with an individual and have not received item. Paid initial 60 deposit in July and remaining 60 in September. She insisted on friends and family. I've been in contact with her a lot and she keeps telling me ill get it. It was supposed to be here by end of November and still don't have it. She told me it shipped Saturday and she would get my tracking info. I've never received and now she's ignoring my messages. What can I do. She has 120 dollars of my money and I have no costume
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Paulaq 

 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his Paypal fees and negates your buyer protection at the same time.

You would also not be able to open a dispute (apart from one citing an unauthorised transaction), which would be automatically closed as you did authorise the initial payment.

Be careful as using that option for purchasing goods is against Paypal rules and can lead to account limitation.

If you funded your Paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately they may decline as well as it was a gift payment.




Advice is voluntary.
Kudos / Solution appreciated.
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