I paid the invoice of the company I don't know

Beli_beli
Contributor
Contributor

Please help. I was negotiating with the man from India who was going to send me medicine. He was very slow with the answers, so I went to bed and the next morning I saw an invoice in my email (from a different Paypal email), I thought that the invoice is from him and paid it without hesitation. After that, I wrote to him asking when do you plan to ship and he told me that he didn't get the money and didn't send me the invoice. 

I open my Paypal Account and the company I paid for is "**bleep** Chicken Inn" www: https://coffeblackteaone.com/ I don't know this company, the product I paid for is just a CODE. I wrote to Paypal and they wrote me "...we’ve determined there was no unauthorized use" How can I cancel this transaction? And for what I have paid? Please help.

Thank you so much

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Beli_beli 


A dispute for an unauthorised transaction is telling paypal that your account was hacked and used without your consent to make that transaction.
Paypal would check IP addresses and devices and close the dispute if it was you that made the transaction.

You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you.
They may decline citing policies but if you say what happened then they might open a second dispute for you.

If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?


Advice is voluntary.
Kudos / Solution appreciated.
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