I'm not sure why I'm unable to use my PayPal account
jojowolf43
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Posted on
May-26-2024
07:09 PM
I'm locked out of using my account because I keep getting request to verify my card. I already did this and it says my new card is the preferred payment, but I'm unable to remove my old card off my account. It says my old card has been removed but I still see it as a payment. I'm not sure why my account is still restricted.
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kernowlass
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May-27-2024
01:44 AM
Your best bet is reach out to customer services to check the issue?
https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378
Advice is voluntary.
Kudos / Solution appreciated.

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