I have an unrecognized pending charge for MXN $ 5,197.00 on my BBVA account.

joteiza
New Community Member

I request an answer for the matter of this question in order to know what can I do. Thanks

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1 REPLY 1

PayPal_Chase
Moderator
Moderator

Hi @joteiza,

 

Thank you for your post!

 

I'm sorry to hear there is an unrecognized pending charge on your account. While you can't file a dispute on a pending transaction, once it completes, we recommend filing a dispute for an Unauthorized Transaction. If you need further assistance, it's best to reach customer support by clicking 'Contact' at the bottom of any PayPal page. Support is also available if you send a DM to @AskPayPal on Twitter or a PM to facebook.com/PayPal.

 

I hope this helps!

 

Chase

 

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