I got scammed while using the familyfriendly payment option is a refund possible?

Justin__
New Community Member

I wanted to buy an game account and found someone on a site and he sent me his number. Afterwards I spoke with him on whatsapp and he gave me a good deal $255 for the account. I payed it to him in 2 payments with family friendly. When I payed him he blocked me on whatsapp and scammed my money and did not gave me the game account. How can I get a refund for this problem since he told me he rigistered his account for paypal today so I could pay him. Please someone help me with this since its a lot of money.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Justin__ 

 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his Paypal fees and negates your buyer protection at the same time.

You would also not be able to open a dispute (apart from one citing an unauthorised transaction), which would be automatically closed as you did authorise the initial payment.

Be careful as using that option for purchasing goods is against Paypal rules and can lead to account limitation.

If you funded your Paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately they may decline as well as it was a gift payment.





Advice is voluntary.
Kudos / Solution appreciated.
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