I got a 2 scam, fraud transactions from My.com B.V.

[ItsMeeK]

Hello,

I received 2 emails tonight saying that 2 successful automatic payments were made from my PayPal account to My.com B.V.

I didn’t do this and didn’t even go there, I already opened a dispute on these 2 transactions, and I’m waiting for a response from PayPal support.

Has anyone encountered this before? How to be in this situation now? Can I provide some useful data to PayPal support to help them deal with these payments?

Thanks in advance!

[ItsMeeK]

Hello everyone again!

I want to thank the Paypal support team, everything was returned to me. Perhaps because it was 100% fraudulent transactions or because I wrote to them almost immediately, I can't say for sure, but thanks for the help!

[Amra_Lion]

I just realized i was having a repeat transaction from them, though ive never signed up for anything. All in all they stole over 200 USD from me over 3 transactions

[Gina3331]

That's shocking did you get the money returned

[Erik_Santiago]

@ItsMeeK 

Hello friend, what did you do to get PayPal's technical support to help you? I have the same problem with a transaction to My.com.

I did the process of reporting an unauthorized movement just 1 hour after the notification of the unauthorized payment. Should I do something else, or that Paypal responds in the time it says? (10 days or less)

[kernowlass]

@ItsMeeK 

Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

[IMEmne]

same case here.

My.com B.V.

16 Jun

Automatic Payment  59 RUB

and 2 new unknown phone numbers was added as PRIMARY HOME numbers

[Paypal_Ashley1]

Hello @IMEmne,

Welcome to the PayPal Community and thank you so much for taking the time to join. 

I am so sorry you have encountered an unauthorized transaction on your PayPal account. I know this is a concerning situation. Please know PayPal strives to help protect all confirmed unauthorized activity. To report this to our specialists and start an investigation, please refer here. Should you encounter a problem, please reach out for additional help. 

Thank you!

[cairaz]

I have been scammed by the same place but PayPal has refused my refund! I have had notifications on my laptop saying suspicious activity on my windows account. I contacted the email address for the scammers on the resolution page & get auto response saying that memory box is full

[asderaenl]

Did your refund get approved as of today?