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I didn’t recived my order.

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lealu2212
Contributor
Posted on

When I made a payment through PayPal it seemed suspicious, I immediately reported a problem but paypal service unfortunately denied my claim. It is been 23 days from my payment and I still didn’t recived my order, what should I do? I want to get a refund if possible.

6 REPLIES 6

I didn’t recived my order.

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kernowlass
Esteemed Advisor

@lealu2212 

 

Would help if you said which dispute you opened already?


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Kudos / Solution appreciated.

I didn’t recived my order.

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GregHarris
Contributor
I have the same issue. I opened the only available dispute, which was ‘unauthorized transaction.’ PayPal deemed it was within my normal activity, which it was. However the seller has gone dark and I have no shipping information or responses from the seller.

I didn’t recived my order.

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kernowlass
Esteemed Advisor

@GregHarris 

 

If you only had unauthorised then did you negate your buyer protection by paying using the friends/family option by any chance?


Advice is voluntary.
Kudos / Solution appreciated.

I didn’t recived my order.

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GregHarris
Contributor
Yes. It was friends and family, which is default for me

I didn’t recived my order.

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lealu2212
Contributor
@kernowlass ‘unauthorized transaction’

I didn’t recived my order.

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lealu2212
Contributor
‘unauthorized transaction’

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