I cant login to my account because I lost my phone. Login issues. Lost Phone
wilmot1
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Jul-11-2024
12:51 PM
Hi guys, I lost my phone(it got stolen) and everytime I try to login it wants me to send a text message to it. I cant do that. I am going around in circles trying to get access to my account to put in a new phone number.
I have tried to reset the password many times but again it asks for the phone text or call thing.
Is there any way around this, any support email or anything I can contact?
Thanks for the help
Labels:
- Labels:
-
Buyer Protection
1 REPLY 1
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Jul-12-2024
02:13 AM
Use the guest phone option to reach out to customer services.
https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378
Advice is voluntary.
Kudos / Solution appreciated.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content