I cannot log in to my PayPal account as it has been hacked....

_Indiana_
Contributor
Contributor

 

I cannot log in to my PayPal account as it has been hacked. Every time I try to log in it keeps coming up with the same page saying the following below....

Tell us about your business

We'll confirm your information to help keep your account secure.

Which describes your business best?

Sole proprietorship
Including people who just sell on the side.
Company
For example, an LLC, general partnership, corporation, or nonprofit.
 

It has the hackers name and address there instead of mine. What can I do about this??

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@_Indiana_ 


If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.
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_Indiana_
Contributor
Contributor

Thanks for this however I have tried so many times in contacting them. I just wish PayPal would contact me back and get my PayPal account back to me again so I can start using it again.

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Diorlady
New Community Member
Someone made a whole business account and that’s not me
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_Indiana_
Contributor
Contributor

PayPal needs to get onto this and do something about it! I can't use my PayPal account until they do.

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