I can't send a message to costumer service

johnpollerambro
Contributor
Contributor
I can't send a message to costumer service on my permanent limited PayPal account for PayPal assistance after 180 days. PayPal still holding my funds. What is the solution?
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@johnpollerambro 

 

Use the guest option if you can't log in. 
https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378


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johnpollerambro
Contributor
Contributor
I can log in. The issue is there is no available costumer support on message center and I can't email them. It seems PayPal off my message so I cant be able to reach them on my permanent account. I've try to call the number provided many times for costumer support but the call always cannot go through
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kernowlass
Esteemed Advisor
Esteemed Advisor

@johnpollerambro 

 

If you have a permanent limitation then you are no longer a customer of paypals and so they often don't allow the option to contact them. This would be pointless anyway if you have already been banned.  


Advice is voluntary.
Kudos / Solution appreciated.
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