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If you open not as described and win then you would have to return the item (that you didn't get) back to the seller and at your own expense (trackable to prove delivery) before getting a refund of your original payment only.
So you would need to file non receipt and provide written proof from the carrier that you didn't receive the item.
Advice is voluntary.
Kudos / Solution appreciated.
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If you open not as described and win then you would have to return the item (that you didn't get) back to the seller and at your own expense (trackable to prove delivery) before getting a refund of your original payment only.
So you would need to file non receipt and provide written proof from the carrier that you didn't receive the item.
Advice is voluntary.
Kudos / Solution appreciated.
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This situation reflects negatively on PayPal which aids the scammers by not vetting the sellers properly. It took me several weeks to get a refund from PayPal which along with “ the shipper” initially declined my claim regarding the fake tracking number scam. It finally got resolved only after I was able to get the local FedEx office involved to help support my position - in writing . It then was glaringly obvious that I never received the shipment associated with the tracking number.
Be very wary of using PayPal - especially for overseas orders with China.
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Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.
Paypal would not be able to check every individual seller / merchant / company in over 200 countries worldwide that adds paypal to their website to accept payments.
So they give some buyer and some seller protection. However that protection can never be a 100% coverall so you need to read it so you can risk assess your transactions.
They do stop bad companies from using Paypal when enough claims start rolling in.
However as they are in China (mostly and selling tat) then its easy for them to just start over with a new name, so stopping them does not really do anything.
The best thing is to not buy from them in the first place, to recognise them -
1. No return address on the returns policy. The site will look as if its in your country (where they despatch goods from) but they will ask for returns to go back to China (returns depot) at a shipping cost often more than the item is worth.
2. No contact telephone number. if you click on contact the most you will get is webmail or an email address.
3. Rarely company address information.
4. Great pictures of items at bargain prices that turn out to be tat.
5. Fake reviews.
6. Google and you can often see previous company names as they change them once enough claims roll in and Paypal stop them using their services and start over.
7. Send fake tracking numbers to win item non receipt of item claims.
Advice is voluntary.
Kudos / Solution appreciated.
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