I accidentally cancelled a dispute.

Venus2004
Contributor
Contributor
Can calling paypal help me? I sent someone money and then they couldn’t send me my item. Im new to paypal and i didn’t know how disputes work — and accidentally closed it. I lost $125 and now im not sure i can get it back even though i closed it on accident. I only have a paypal credit card so calling a bank isn’t an option for me, either. So i am wondering if i call Paypal, they can help me? Or will they basically make me suffer a consequence i didn’t know.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Venus2004 

 

Try?

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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