I COULCN'T CLOSE MY ACCOUNT???

raphiecerillo
New Community Member

I want to close my account. It's business type and I want to close it so I could create a personal account with the same email. I have no cards or bank accounts linked to it; I also do not have any money in the account.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@raphiecerillo 

 

Why not downgrade it?

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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