How to withdraw money from a permanently limited account

JuwelRanacy
Contributor
Contributor
Hello PayPal Support Team My PayPal account became permanent limit long ago. It has been over 180 days. But I can't withdraw my dollars because my bank account is not being added. Please give me a chance to withdraw the money. Give an option to add bank account . Thanks
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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

@JuwelRanacy 

 

Have you had the email from Paypal to say that you can now withdraw the funds?

They normally do that if you are over 18, the Paypal account is registered in your legal name AND registered in the country where you live.


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JuwelRanacy
Contributor
Contributor
Hey I got an email from paypal to withdraw. But I want to link my bank account to withdraw but the bank account is not linked. When I want to link the bank account, they say to contact PayPal customer support, but when I talk about the support, I can't find any agent. What is the solution to this problem? Please help me
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kernowlass
Esteemed Advisor
Esteemed Advisor

@JuwelRanacy 

 

Is the bank account registered in Cyprus the same as your paypal account is registered?


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JuwelRanacy
Contributor
Contributor
My PayPal account is from Cyprus but the bank account I want to add is from .Luxembourg
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PayPal_Bindu
Moderator
Moderator

Hello @JuwelRanacy 

 

Welcome! Thanks for posting your inquiry in the PayPal Help Community! As your account is limited, you cannot make any changes to your account. You have to contact the support team to help you with the withdrawal of the funds. I recommend you to contact the team during business hours to talk to the agent. Here's the article with the options to reach the team : How do I contact PayPal customer service?
 

Thanks for the help here @kernowlass!

Hope this information helps,

Bindu

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