How to restore banned account

Temp20230318z
New Community Member

I haven't accessed my PayPal account for a while. Recently, when I accessed to it, I see my account being banned and don't know why?

 

This account signed up by main account and phone number, when it being banned, both my email and phone number neither use to sign up for any other account so I'm so confused.

 

How can I restore my account, I can provide any information I have. Thanks

 

Reference ID: PP-L-363476324846  

 

Screenshot 2023-03-19 013700.png

 

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Temp20230318z 

 

If you just let the account sit there unused, not even logging in, it may get permanently limited to secure the account, unless there is some other issue, ie. an account limitation that you never resolved or suspicious activity.

 

Contact customer services: 

https://www.paypal.com/vn/smarthelp/contact-us      

Click “Message Us” or “Call Us” option on the bottom.   

 

Or reach out to PayPal at Facebook or Twitter:    

PayPal on Facebook

PayPal on Twitter


Kudos & Solved are greatly appreciated. 🙂
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