How to report additional problem after partial refund done?

[jele_b]

Claimed bigger amount taken from PP account. Received partial correct refund

On same case, received article which is not working and it's not article I ordered. Need to report problem again on same purchase but can't find way. On PP I am receiving reply that claim resolved and can't be reported

In which way I can do?

How to contact PP support?

[kernowlass]

@jele_b 

Normally its x1 dispute per transaction so you would have to contact customer services to see if they will open a second for you.

https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378