How to remove account limitations

sandboxzor
Contributor
Contributor

I have already submitted all the information and details asked about me and paypal still has my account on receiving mode only. It has been over a month and my account still has been verified or unrestricited.

 

Does anyone else know how long this takes or how to get this resolved?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@sandboxzor 

 

Contact c.s. for an update?
Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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sandboxzor
Contributor
Contributor

How do you access live chat and what is their contact number? I only get redirected to the paypal community support.

I'm from the Philippines by the way.

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