How to know how many free shipping refunds are remaining

Labyrinth1
Contributor
Contributor
How can I check the number of free shipping refunds I have got left from my 12 given per year by PayPal
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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @Labyrinth1

Welcome! I'd be happy to get you pointed in the right direction. Unfortunately, I couldn't find a place where that's recorded in your account. However, they should show as a transaction into your PayPal account from our service partner, Telus, in your PayPal history. I would recommend downloading the last 12 months of your Activity and sorting through your received payments to find how many of them are from Telus. Here's a Help Center article on Downloading your history. 

 

Good luck!

 

 - Jon K


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