How to get in touch with PayPal when locked out of account ?!

19641964
New Community Member

Does anyone have any idea how to contact PayPal when you are locked out of your account?  All routes seem to lead to a route involving logging in to the account…

 

I do not have Facebook or Twitter so contact that way is not an option 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@19641964 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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