How to cancel dispute on payment made through guest checkout
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I bought some clothes through guest checkout, I didn't realize it was through Paypal and when I saw it on my statement I thought it was fraud so I opened a dispute with my bank . I've already received the goods and I need to close the dispute, however I have no idea how to since it was done through guest access. I tried to sort it out with my bank but the buyer is still showing the dispute as open, I'm afraid they will lose their money, but the bank already sent the payment back through so it's not like I can just pay again. I'm really confused how to close this before the deadline.
- Labels:
-
Disputes & Chargebacks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello @generalkrieg
Thank you for your post.
I can understand that you are trying to close the claim. You can click here and check how to close the dispute case.
I hope this helps.
Madhubala1
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I'm not sure how I would get to the case to close it in the resolution centre since it's not attached to an account. I can't see the resolution centre for that transaction since it was done through guest. I didn't actually open a dispute, my bank did. My bank said they closed it but the seller is still seeing it on their end...
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
They can't do that if they don't have a paypal account can they !!
If your bank has said its closed then its closed on their end but you may have to wait for paypal to play catch up on their end.
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- i can't link credit card in Wallet Archives
- How to recover account with no access to email or phone in Managing Account Archives
- USD bank account is displaying HDK in Wallet Archives
- Is my PayPal account complete if I only link a card, I do not have a US bank account in Wallet Archives
- unable to link enbd debit card on my paypal. what could be the reason ? in Wallet Archives