How do I send something back to China?

Chledo69
New Community Member

I purchased an item from China that I need to return.  When I got the OK to do it the address I need to send it back to is in Chinese. How do I send this back?

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1 REPLY 1

PayPal_RebeccaN
Moderator
Moderator

Hi @Chledo69

 

Welcome to the PayPal Community.

 

 

I understand that we have asked you to return the item to the seller to receive a refund. Returning an item to the seller to receive a full refund is a common outcome when you receive something not as described. It is to help avoid one party having both the money and the item.

 

If the address is in a different language, I would recommend reaching out to our customer service team in order to have this address translated. 

 

To contact our customer service team, select 'Help' or 'Contact' at the bottom of any PayPal Webpage. 

 

You can also contact us on Twitter or Facebook.

Facebook: https://www.facebook.com/PayPal

Twitter: @AskPayPal 

 

I hope this helps, have a lovely day! 

 

-Rebecca. 

 

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