How do I send a death certificate ?

[CarolynnM]

My mom passed and I want to resolve any issues with her account and close it. Can’t seem to get a valid email from customer service. The emails are returned to me. Because she died they won’t access her account without death certificate

[kernowlass]

@CarolynnM 

https://www.paypal.com/us/smarthelp/article/how-do-i-close-the-paypal-account-of-a-deceased-relative...