How do I raise another dispute with a seller I lost to?

[Abbiej90]

I ordered Xmas pjs in Oct. They didn’t arrive & all their socials were filled w/comments saying company was a scam. So I raised a dispute. I lost as the company provided postage to PP. after 10 weeks & my PP dispute I funnily enough received them, I don’t think this is a coincidence. But after Xmas so this makes them redundant. I emailed their website & social media to organise a refund/return. No reply. And now their website is gone. I’ve posted on all their social media. Nothing. How can I raise another dispute with PP to organise a return/refund?? As they are 100% a scammy company.

[kernowlass]

@Abbiej90 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.