How do I block a customer from making more purchases? She always asks for a refund.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have a customer that buys artwork
from me and then repeatedly asked for a refund.
I have them given them their refund.
Now they are asking if they can a refund and return a piece of artwork that they purchased over a month ago.
I would like to block this person from my list of people that can buy from me.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @toanlajac,
Welcome back to the Community!
If you no longer want to receive payments or messages from another PayPal user, you can block them via the PayPal website or mobile app.
Website:
- Go to your Contacts.
- Choose the name of the person you want to block.
- Click Block this contact.
- Click Block to confirm.
PayPal app:
- TapPayments, then tap Pay.
- Under "Your contacts," find the person you want to block and tap the 3 dots next to their name.
- Tap Block (person's name).
- Tap Block to confirm.
Once you block someone, they'll no longer be able to send you money, message you, or find you in the PayPal directory.
Hopefully, this helps!
PayPal_Craig
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- I have received the money from my customer, but I cannot withdraw or refund it? in Transactions Archives
- Paypal send refund to bank account which is closed, in Transactions Archives
- Hi, Is there any way to protect myself when making digital sales? in Security and Fraud Archives
- Cannot get refund from guest purchase from fraudulent website RC Parts, Fraud website in Security and Fraud Archives
- Why has my customer not received his refund, it's been months. in Transactions Archives