How do I actually get someone at Paypal on the phone??

BarlowsTackle
New Community Member

Paypal's customer service is horrendous. How can I actually get someone on the phone?

 

We're having an issue with a disputed payment. Paypal's chatbot is useless and there's no live chat function. When I call the "Contact Us" number and enter my one-time code the system asks me to hold then hangs up on me. This is absurd.

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@BarlowsTackle 

 

If you don't think we can help then your options are.............

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.