How can you get a Paypal account back that was hacked into and then closed?

warmsignal
Contributor
Contributor

 My father's account was hacked into, used for a single transaction, and was then closed all on the same day. I don't know if the hacker closed it, or how that happened. Is it possible to get the account back?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@warmsignal 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




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