cancel
Showing results for 
Search instead for 
Did you mean: 

How can I understand why my account is limited?

Options
Go to solution
4MuMMy
Contributor
Posted on

How can I understand why my account is limited? I constantly get automated messages when I ask this. I haven't gotten a real answer yet. How can I prove that I am a real person? I uploaded my ID and driver's license photos to the site.

1 ACCEPTED SOLUTION

Accepted Solutions
Solved

How can I understand why my account is limited?

Options
Go to solution
kernowlass
Esteemed Advisor

@4MuMMy 

 

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

4 REPLIES 4
Solved

How can I understand why my account is limited?

Options
Go to solution
kernowlass
Esteemed Advisor

@4MuMMy 

 

You need to contact customer services to resolve any limitation or account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.

How can I understand why my account is limited?

Options
Go to solution
richieukoko
Contributor

Did you manage to solve this issue at all? As i am experiencing something very similar to you.

 

How can I understand why my account is limited?

Options
Go to solution
richieukoko
Contributor

Have you found any means to resolve your issue?

How can I understand why my account is limited?

Options
Go to solution
MMarchenko
Contributor

You may try to call via the phone.

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.