Hong Kong Scam?

GiraffeeJackie
New Community Member
I ordered a yarn Merino sock Advent Calendar which I was under the impression was coming from USA to UK.. when it arrived it was total trash...asked the seller for my 14 days money back guarantee and they offered me £2 refund..them £4 refund..I declined...opened a PayPal dispute and the seller wants it returned then they will issue refund of £28...problem being the seller is in Hong Kong and its £22 postage from UK...any advise on what I can do..I got 12 days to decide before paypal close the dispute ...I.m fuming..I feel scammed...
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@GiraffeeJackie 

 


Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

1. No return address on the returns policy. The site will look as if its in your country (where they despatch goods from) but they will ask for returns to go back to China (returns depot) at a shipping cost often more than the item is worth.
2. No contact telephone number. if you click on contact the most you will get is webmail or an email address.
3. Rarely company address information.
4. Great pictures of items at bargain prices that turn out to be tat.
5. Fake reviews.
6. Google and you can often see previous company names as they change them once enough claims roll in and Paypal stop them using their services and start over.
7. Send fake tracking numbers to win item non receipt of item claims.

In the event of a dispute you choose your seller and not Paypal so you need to bear in mind possible return trackable costs before you go ahead and buy from that seller / country.

Paypal state this >>
IMPORTANT: You may be required to return the item to the seller or other party we specify as part of the settlement of your claim. PayPal Buyer Protection does not entitle you to reimbursement for the return shipping costs that you may incur.

You also have the option to do a chargeback via your card issuer instead of a Paypal dispute if you funded your Paypal payment via a credit card.


 


Advice is voluntary.
Kudos / Solution appreciated.
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Tanjay
Contributor
Contributor

This has just happened to me and Paypal are not helping at all, going to have to go to my bank and try to cancel transaction through them

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