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If you can log in, change password and set up 2FA and contact customer service about the unauthorized transactions:
Visit https://www.paypal.com/selfhelp/home
Click Contact Us at the bottom.
You can select a topic closest to your issue or scroll to the bottom to select a contact option: message us or call us.
Live chat might be available depending on time of day or availability of the service in your country.
A live chat box will automatically appear if available if you’re in the help page long enough.
There’s also social media:
If you can’t log in and your email address is still on the account, log in a few times incorrectly to lock the account up to buy you some time.
Then/Or contact PayPal as guest caller to report the hack and get back in to the account, changing password and setting up 2FA, report unauthorized transactions:
Log out of all accounts.
Visit https://www.paypal.com/us/smarthelp/contact-us
Scroll down to click “Call Us” option on the bottom.
Click “call us as guest” link.
Or reach out to PayPal at Facebook or Twitter:
Scan your device for viruses, trackers, keyloggers, etc.
Kudos & Solved are greatly appreciated. 🙂
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
If you can log in, change password and set up 2FA and contact customer service about the unauthorized transactions:
Visit https://www.paypal.com/selfhelp/home
Click Contact Us at the bottom.
You can select a topic closest to your issue or scroll to the bottom to select a contact option: message us or call us.
Live chat might be available depending on time of day or availability of the service in your country.
A live chat box will automatically appear if available if you’re in the help page long enough.
There’s also social media:
If you can’t log in and your email address is still on the account, log in a few times incorrectly to lock the account up to buy you some time.
Then/Or contact PayPal as guest caller to report the hack and get back in to the account, changing password and setting up 2FA, report unauthorized transactions:
Log out of all accounts.
Visit https://www.paypal.com/us/smarthelp/contact-us
Scroll down to click “Call Us” option on the bottom.
Click “call us as guest” link.
Or reach out to PayPal at Facebook or Twitter:
Scan your device for viruses, trackers, keyloggers, etc.
Kudos & Solved are greatly appreciated. 🙂
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