Help for getting my money back

Temp20230221e
Contributor
Contributor
Someone got a hold of my PayPal account and sent money to a woman named Laura I don't remember her last name but it's on my PayPal and they're sending her my money that I play games and win money with these games and every time the money goes into my PayPal this person sends it to this woman I want my money back
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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Temp20230221e 


If you can log in, change password and set up 2FA and contact customer service about the unauthorized transactions:

 

Visit https://www.paypal.com/selfhelp/home

Click Contact Us at the bottom.

You can select a topic closest to your issue or scroll to the bottom to select a contact option: message us or call us.

 

Live chat might be available depending on time of day or availability of the service in your country.

A live chat box will automatically appear if available if you’re in the help page long enough. 

 

There’s also social media:    

PayPal on Facebook

PayPal on Twitter

 

If you can’t log in and your email address is still on the account, log in a few times incorrectly to lock the account up to buy you some time.

 

Then/Or contact PayPal as guest caller to report the hack and get back in to the account, changing password and setting up 2FA, report unauthorized transactions:

 

Log out of all accounts.

Visit https://www.paypal.com/us/smarthelp/contact-us      

Scroll down to click “Call Us” option on the bottom.    

Click “call us as guest” link.

 

Or reach out to PayPal at Facebook or Twitter:    

PayPal on Facebook

PayPal on Twitter

 

Scan your device for viruses, trackers, keyloggers, etc.


Kudos & Solved are greatly appreciated. 🙂

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1 REPLY 1
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Temp20230221e 


If you can log in, change password and set up 2FA and contact customer service about the unauthorized transactions:

 

Visit https://www.paypal.com/selfhelp/home

Click Contact Us at the bottom.

You can select a topic closest to your issue or scroll to the bottom to select a contact option: message us or call us.

 

Live chat might be available depending on time of day or availability of the service in your country.

A live chat box will automatically appear if available if you’re in the help page long enough. 

 

There’s also social media:    

PayPal on Facebook

PayPal on Twitter

 

If you can’t log in and your email address is still on the account, log in a few times incorrectly to lock the account up to buy you some time.

 

Then/Or contact PayPal as guest caller to report the hack and get back in to the account, changing password and setting up 2FA, report unauthorized transactions:

 

Log out of all accounts.

Visit https://www.paypal.com/us/smarthelp/contact-us      

Scroll down to click “Call Us” option on the bottom.    

Click “call us as guest” link.

 

Or reach out to PayPal at Facebook or Twitter:    

PayPal on Facebook

PayPal on Twitter

 

Scan your device for viruses, trackers, keyloggers, etc.


Kudos & Solved are greatly appreciated. 🙂
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