Hello, my account was blocked due to a violation of the user agreement

LufuSC
New Community Member

Hello, my account was blocked due to a violation of the user agreement, namely (According to the documents, I was not 18 years old). I turned 18 yesterday. Is there any way I can unlock my account or unlink my cards from it?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@LufuSC 

 

I think the point is did you open your paypal account underage?

Paypal does not allow account holders under the age of 18.

PayPal asks for a birth date when you register so whilst you can make a PayPal account with false information the account will need to be verified to accept funds into your balance or lift any limits.
As you would be unable to verify your account it would be permanently locked for further use and you would not be able to use anything linked to that illegally opened minor account.

You would never be able to use that account again but once 18 Paypal may allow you to open a new account. Opening a new account is not guaranteed as you have already broken their rules once so you would need to check with customer services first.




Advice is voluntary.
Kudos / Solution appreciated.
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