Having trouble reporting an issue when asked for info no key pad comes up

[Jude70]

I am unable to post info to resolution Centre as letters not coming up on keypad

[PayPal_Bindu]

Hello @Jude70,

Welcome to our forum and thank you for your post!

Sorry to know that you're not able to upload the information in the resolution center. Please try clearing cache/cookies and also try using a different browser or device to see if this works. If the issue persists, please reach out to our team by clicking the contact us option at the bottom of PayPal page or send us a message through our Twitter(@AskPayPal) and Facebook page for additional assistance on uploading your information in the resolution center. 

I hope this helps, have a great day!

Bindu

[Terrytwoaces]

I entered all the details requested to start a despute but when I press enter it stalls for a few minutes then says we are having trouble please start all over again!