Haven't reveived refund for more than 2 months

GabrielInculet
Contributor
Contributor

I refunded an item back in october through Steam, money was sent to my bank.
One day later paypal charged me back the 60 dollars of the refund, I have a bank statement but nothing in paypal relating to this, nothing in balance and nothing in activity.
I checked on Steam and it said that the refund has been issued, still haven't received anything, and no activity related to this has been recorded in my paypal.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@GabrielInculet 


You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





Advice is voluntary.
Kudos / Solution appreciated.
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