Have you called Venmo and gotten a person to answer?

girtnomis
Contributor
Contributor

Has anyone ever called Venmo's Customer Service Line, selected option #3 and gotten a person to answer?  On previous and subsequent occasions, all I got was computer answers.  I did get a sweet lady to help me and she said she could fix the problem.  She walked me through steps on my iPhone.  I then realized Venmo was being hacked and I was talking to but  scammer.  But, it was too late.  They got codes off an unauthorized $200 gift card. 

So, either someone on the outside hacked into Venmo or perhaps someone on the inside redirected the phone call to a scammer.  I think Venmo should be held responsible to pay me back. 

Chrome user

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.