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Has anyone noticed the lack of customer service from PayPal?

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ReverendJay
Contributor

Apparently still happening.;

Has anyone noticed the lack of customer service from PayPal?

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Sandradistopia6
Contributor
I have similar situation...but I didn't know at the beginning that I'll be scammed in the end. So the situation, I sold my usdt in okx platform to one guy. This guy needed to send me the money to PayPal, which he did, but i couldn't access the money, later he made a case, where he was first asking for 0.01€ refund. PayPal was solving this case long. In the end the cases favour came to my side. And then last night , this guy changed case to unauthorized access, so from my already limited account this money went back to him plus I have to pay fees also. I uploaded all the screenshots, absolutely everything possible, .. it's classic scam movement, atleast what I red in Google, but I'm not okay with this! This person stole from me almost 1k € . And PayPal is not doing anything. First time something like that happens to me. And the ridiculous part is, I wrote to this guy in email, which is shown in PayPal, and he answered, that I'm stealing from him, and that in Ukraine is war, how I have no shame to write him about the money. When clearly he owes me that money. I'll never use PayPal after this.

Has anyone noticed the lack of customer service from PayPal?

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wpsr
New Community Member

There is really no customer service when you open a disput

Has anyone noticed the lack of customer service from PayPal?

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reedg7
Contributor

I am not from America so it would be difficult for me to ring a USA only number if I was in dispute.  Is it true that you cannot get any support from @askpaypal on twitter or on facebook and only by telephone?

 

I see so many posts about this fake tracking number loophole dating back years on this forum.  Has PayPal not closed this loophole yet?

Has anyone noticed the lack of customer service from PayPal?

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marcus_o_connor
Contributor
Absolutely awful...telling me in debt of 800 but 978 was taken from my bank account on Monday.. Customer support all week has been well and truly appalling

Has anyone noticed the lack of customer service from PayPal?

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ReverendJay
Contributor

Truly awful Customer Service!  PayPal provided zero assistance and it is clear that they do not vet vendors.  My case was a rip-off from the beginning and even after giving documentation from the United States Postal Service indicating that it was FRAUD, PayPal did nothing.  My card company eventually credited my account for the $98.   I no longer use PayPal for anything, the convenience is not worth the aggregation.  

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