Has anyone been charged by Five Facts Tech Limited and didn't even order anything?

Courtney61
New Community Member

I was charged 4 different times by Five Facts Tech Limited and didn't even order anything from this company. I had no idea who or what this company was until I researched them. I am seeing a lot of negative reviews and feel I have been hacked but they charged 4 different times and didn't charge anything else. I am not sure what is going on but I was wanting to know if this has happened to anyone else.

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@Courtney61 


A lot of times what happens is people accept a free trial for a product and forget to cancel. As a buyer you must agree to a billing agreement/subscription before a merchant can take a payment from your PayPal account.

If you don't notice during checkout OR don't cancel then it auto renews. Be careful what you are accepting.

Check if you had a subscription set up and cancel it?
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

 

If its not in your subscriptions then click on the transaction and using the report a problem link bottom of that details page report it as unauthorised if that is what it was?


Advice is voluntary.
Kudos / Solution appreciated.
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TRobbenz
New Community Member

It's for an online poker site that offers Texas Holdem cash games.

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TRobbenz
New Community Member

Seems they were shut down recently.

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angryandupset
Contributor
Contributor
I just found a $10.00 charge on my account made by them. Do you have any information on them?
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