Has any one ordered a product from Vardon.shop Web site seems fishy

iroc34
Contributor
Contributor

Ordered a Leaf blower from Vardon.shop

First email says i ordered a piece of jewelry. Then i get a corrected receipt, that shows the leaf blower. 

Web site looks strange.  Any one here order from this company ? Thanks

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iroc34
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Exactly, I ordered a leaf blower. Receipt said Some kind of broach jewelry ? Total scam.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@iroc34 

 

Another of these???

 Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

1. No return address on the returns policy. The site will look as if its in your country (where they despatch goods from) but they will ask for returns to go back to China (returns depot) at a shipping cost often more than the item is worth.
2. No contact telephone number. if you click on contact the most you will get is webmail or an email address.
3. Rarely company address information.
4. Great pictures of items at bargain prices that turn out to be tat.
5. Fake reviews.
6. Google and you can often see previous company names as they change them once enough claims roll in and Paypal stop them using their services and start over.
7. Send fake tracking numbers to win item non receipt of item claims.


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Kudos / Solution appreciated.
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iroc34
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Yeah, I usually do a search first. But I didn't this time. I did use PayPal though. You would think that if PAYPAL has had to dispute others charges from this site. You would get a warning or something ?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@iroc34 


Paypal would not be able to check every individual seller / merchant / company in over 200 countries worldwide that adds paypal to their website to accept payments.

So they give some buyer and some seller protection. However that protection can never be a 100% coverall so you need to read it so you can risk assess your transactions.

They do stop bad companies from using Paypal when enough claims start rolling in.
However as they are in China (mostly) then its easy for them to just start over with a new name, so stopping them does not really do anything.

How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item OR service
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website (or you receive a totally different product).

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. Paypal will review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2. Click on the transaction and use the resolve a problem option at the bottom of that details page.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

Do not close the dispute until you have a refund or your item.
If a seller states that they can't refund until you have closed the dispute don't believe them.
Escalate the dispute to a claim within 20 days (before it times out), if you need Paypal to get involved.

If you lose because the seller provides a fake tracking number then post back here for more advice.
If the item arrives and its not what you ordered / not as described then make sure you change the dispute quickly from non receipt. If the dispute times out before you can change it then contact customer services to open a second dispute for the new reason.

Activate the below link in case you have to return the item at Paypals request (or the correct one for your country as this is the U.S link).

https://www.paypal.com/us/webapps/mpp/returns

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will issue a chargeback.


Advice is voluntary.
Kudos / Solution appreciated.
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iroc34
Contributor
Contributor
Yup, that's what I meant. Once enough complaints come in. PP would stop the payment authorization for that company. But I see what you mean. They just close down and restart under another name. Thanks
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AiddingAbetting
Contributor
Contributor

You'd think they be a bit more responsible rather than aid and abid these companies, you can call their attention to a company like some one selling a new metal carport for $40.00 that sells for $13,000.00 at Home Depot & Lowes, you'd think they catch on to these deals right away but fail to shut em down, just think with business doing business like this what is it going to be like a few years in the future, makes me glad I'm old and won't be here much longer!

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AVest1
Contributor
Contributor

Have you contacted PP? I ordered something yesterday and when I got my receipt I noticed the description and quantity had changed, but the $$ amount was correct.  I emailed them (the seller Vardon.shop) 30 seconds after I got my receipt and noticed the change. I've heard nothing back from them and I've filed a claim. If I don't hear something back from PP by end of business tomorrow (5/12/ss), I'm calling my bank to have the charge reversed. 

 

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AiddingAbetting
Contributor
Contributor

I am finding out the hard way that they could care less since the money isn't out of their pocket, they get you to agree with Buyer Protection which evidently makes you a target like websites that you order some things and don't get the shipping charges until you almost have order done andvthen the button to cancel the order doesn't work, no phone number nor did i see an email address so they tell me its just too bad and think i should continue paying on items i will never receive!

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Reliza
Contributor
Contributor
Yes I did and having same issue,but have u recieved order
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iroc34
Contributor
Contributor
No. I have not. And they don't answer e mail. Mailor Demon sends back my email as undeliverable. So I opened a dispute with PayPal credit. They appear to be a scam.
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