HELP HELP HELP

lillylayce
New Community Member

Someone hacked my Paypal account and took $500 from my savings account. Fortuantely I was able to dispute this claim and receieve my money back into the account it was taken out of. 

A week later and Paypal is calling me non stop as my account says I owe the money back? I am confused!! What should I do/say to these people calling me?

 

Thanks in advance xx

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@lillylayce 

 

Did you open an unauthorised transaction via paypal or did you go straight to your funding source?

Only if someone sends funds to themselves from your paypal funding source then paypal have credited that person the funds.

If you go straight to your funding source to take them back then they take them from paypal and not from the fraudster and so you owe paypal the money back.


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Kudos / Solution appreciated.
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