Guest payment contention
Doubleeagle1979
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Posted on
Nov-16-2021
06:08 AM
A few weeks ago my wife made a purchase as a guest instead of logging in to our account. Now the vendor is saying they never received the payment even though it shows on our credit card statement. I would like to dispute this payment and user however I can not figure out how to do so.
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kernowlass
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Nov-16-2021
03:46 PM
You don't have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you.
So If you need help for a guest buyer transaction then you can;
1. Phone Paypal customer services and see if they will help you.
OR
2. Contact your card issuer for a chargeback.
Advice is voluntary.
Kudos / Solution appreciated.
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