Got charged for a refund for money I received that I didn't ask for. Twice. Any suggestions?

Allyn21
New Community Member

Received money for apparently selling from a website.

I don't sell anything and only use paypal as a means to receive money from my freelance jobs.

Received money twice and refunded twice. 

Not sure what to do about this. 

Is there still a chance to get back the paypal fees that was forcibly taken from my account?

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1 REPLY 1

PayPal_Tricia
Moderator
Moderator

Hi @Allyn21

 

I can certainly understand how concerning something like this can be. 

 

Usually, a transaction fee is non-refundable. This certainly sounds like something we should look into. Please reach out to our customer support team for additional assistance with this. You can also reach us on Facebook and Twitter


Thanks, 
PayPal_Tricia

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